Products

24/7/365 Cover

When emergencies occur outside of normal working hours you the reassurance there is someone available that you can rely on. Our Duty Managers and Engineers are at...

Read More

Manned Helpdesk

During normal working hours we have a helpdesk team awaiting to receive your calls and deploy our resources. They use a computerised workflow system to enable detailed reports,...

Read More

Planned Maintenance

Our expert and experienced Engineers undertake routine maintenance to your equipment, either to your own specifications or to the industry standard SFG20. For years our method...

Read More

Reactive Maintenance

Reactive maintenance is the process of reacting to your failed, ineffective or damaged equipment and repairing or replacing in order for the intended function to be achieved. In the...

Read More

Corrective Maintenance

Corrective maintenance is defined as maintenance work which involves the repair or replacement of components which have failed or broken down. Whether a fault has been found...

Read More

Real Time Working

All jobs are logged on our comprehensive, computerised workflow system and deployed to our Engineers field devices. This provides real time visibility so the live status of each job can be...

Read More

Web Based Customer Portal

We have an excellent, user-friendly customer portal which does not require any special software or training to use. As long as you have an internet connection you are able to log on...

Read More

Mobile Engineers

Our qualified and experienced mobile Engineers have EMS branded vehicles which are fully furnished with the essential tools and equipment to maintain and...

Read More

Foot Mobile Engineers

We have teams of Foot Mobile Engineers who are either based on permanently-manned sites or able to travel using public transport (from one site to another). Not only has this...

Read More